Comments for The Progressive Orthodontist http://www.theproortho.com Thu, 22 Dec 2011 16:41:09 -0600 hourly 1 http://wordpress.org/?v=3.3.1 Comment on Super Hero Service by Pamela Waterman http://www.theproortho.com/2011/05/super-hero-service/#comment-792 Pamela Waterman Thu, 22 Dec 2011 16:41:09 +0000 http://www.theproortho.com/?p=991#comment-792 Wonderful reminders of rules that should apply to everything we do in our lives. I especially like "treat the person, not just the patient." Thanks! Wonderful reminders of rules that should apply to everything we do in our lives. I especially like “treat the person, not just the patient.” Thanks!

]]> Comment on Empowered Communication: “I NEED TO TALK TO YOU.” by John Pobanz http://www.theproortho.com/2011/10/%e2%80%9ci-need-to-talk-to-you-%e2%80%9d/#comment-789 John Pobanz Tue, 06 Dec 2011 01:13:35 +0000 http://www.theproortho.com/?p=1617#comment-789 Dr. Gorczyca, There are certainly many roads to take when managing this team dilemma. Sometimes the preparation for a meeting is where the teaching can take place. Perhaps both front and back should look at it and come prepared and either manage at the end of the day with a quick discussion vs. a whole separate meeting. Premature "death" is something to be avoided by every team. Thanks for your comment.. :)and the tip on coack K's book (haven't read that one yet) J. Pobanz Dr. Gorczyca, There are certainly many roads to take when managing this team dilemma. Sometimes the preparation for a meeting is where the teaching can take place. Perhaps both front and back should look at it and come prepared and either manage at the end of the day with a quick discussion vs. a whole separate meeting. Premature “death” is something to be avoided by every team. Thanks for your comment.. :) and the tip on coack K’s book (haven’t read that one yet)
J. Pobanz

]]> Comment on Empowered Communication: “I NEED TO TALK TO YOU.” by Bonnie Hixson http://www.theproortho.com/2011/10/%e2%80%9ci-need-to-talk-to-you-%e2%80%9d/#comment-788 Bonnie Hixson Mon, 05 Dec 2011 14:05:27 +0000 http://www.theproortho.com/?p=1617#comment-788 Excellent response. Sounds like you have things well in-hand in your practice! Excellent response. Sounds like you have things well in-hand in your practice!

]]> Comment on Empowered Communication: “I NEED TO TALK TO YOU.” by Dr. Ann Marie Gorczyca http://www.theproortho.com/2011/10/%e2%80%9ci-need-to-talk-to-you-%e2%80%9d/#comment-787 Dr. Ann Marie Gorczyca Sun, 04 Dec 2011 15:40:58 +0000 http://www.theproortho.com/?p=1617#comment-787 Interesting article. I think the "back office" should complete the data for the meeting, not the front, wasn't that where the problem was? One assistant, one column would solve this. The most important thing is what time the appointment ends and ending on time. Maybe the doctor talks too much. This could have taken 1 minute if they had all meet at 5 p.m. and if the front desk were a team player who has good communication with the back instead of going to the doctor. Reminds me of something I read in a book once, "Death by Meeting". Take care of problems in the present! I'm glad I don't have these problems in my office! Best wishes! P.S. Another great teamwork book :Teamwork by Coach K. Interesting article.

I think the “back office” should complete the data for the meeting, not the front, wasn’t that where the problem was?

One assistant, one column would solve this. The most important thing is what time the appointment ends and ending on time.

Maybe the doctor talks too much.

This could have taken 1 minute if they had all meet at 5 p.m. and if the front desk were a team player who has good communication with the back instead of going to the doctor. Reminds me of something I read in a book once, “Death by Meeting”. Take care of problems in the present!

I’m glad I don’t have these problems in my office!

Best wishes!

P.S. Another great teamwork book :Teamwork by Coach K.

]]> Comment on 7 Common Social Media Marketing Mistakes and How to Overcome Them by Dr. Ann Marie Gorczyca http://www.theproortho.com/2011/05/7-common-social-media-marketing-mistakes-and-how-to-overcome-them/#comment-786 Dr. Ann Marie Gorczyca Thu, 01 Dec 2011 19:07:24 +0000 http://www.theproortho.com/?p=1007#comment-786 Great article! How right you are! Great article! How right you are!

]]> Comment on The Sweet Smell of Success: The Science of Scent by Pamela Waterman http://www.theproortho.com/2011/10/the-sweet-smell-of-success-the-science-of-scent/#comment-780 Pamela Waterman Mon, 07 Nov 2011 20:29:03 +0000 http://www.theproortho.com/?p=1649#comment-780 This is a nice take on a subtle topic with potentially great results. My dentist invested in an automatic bread-making machine; every few hours, a loaf is finished (hmm, maybe the process makes us salivate more?) and one patient is chosen at random to take the loaf home. This beats a clinically clean smell every time. This is a nice take on a subtle topic with potentially great results. My dentist invested in an automatic bread-making machine; every few hours, a loaf is finished (hmm, maybe the process makes us salivate more?) and one patient is chosen at random to take the loaf home. This beats a clinically clean smell every time.

]]> Comment on The Sweet Smell of Success: The Science of Scent by Rich http://www.theproortho.com/2011/10/the-sweet-smell-of-success-the-science-of-scent/#comment-778 Rich Sat, 05 Nov 2011 01:21:37 +0000 http://www.theproortho.com/?p=1649#comment-778 That's a great article! We often goto other dental offices, and my staff will compliment them with "their office smells like a dental office!" I often wondered what that could have meant? They liked Bed, Bath and Beyond type smell... although I would have preferred a hotel lobby smell! That’s a great article! We often goto other dental offices, and my staff will compliment them with “their office smells like a dental office!” I often wondered what that could have meant? They liked Bed, Bath and Beyond type smell… although I would have preferred a hotel lobby smell!

]]> Comment on Finding Balance by Rick http://www.theproortho.com/2010/11/finding-balance/#comment-764 Rick Tue, 04 Oct 2011 16:25:19 +0000 http://www.theproortho.com/?p=355#comment-764 Very good ideas! Very good ideas!

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